An "engaged employee" is one who is fully involved in and enthusiastic about their work and thus will act in a way that furthers their organisation's interests. They are less likely to have sick days and more likely to come to work energized and focused. A well and engaged employee is an efficient, effective and valuable asset in the workplace.
Employee engagement is an area all organisations wish to succeed in, because an engaged workforce best serves your customers, manages and improves your core proccesses, will increase productivity and decrease waste. In short, they will run your business! Engagement is about releasing employees’ discretionary behaviour.
To foster this emotional commitment, organisations should give employees something to believe in and trust, have good people management practices that listen, recognise and support them, match headcount to workload and respect their need for work/life balance.
At WSM, all our services are designed to support employees by providing:
- Individual support and advice through a confidential Employee Assistance Programme
- Pro-active management and support of a particular employee crisis (such as management led counselling),
- Preventative and coping group programmes (such as wellbeing workshops)
- Training for management development (such as mediation training)